The industry is converging. The market is shifting. And Milestone is showing up as one unified company for the first time. Tim Palmquist sets the stage for the day ahead – what One Milestone means for partners, customers, and the future of video intelligence.

Speaker

Tim Palmquist

VP, Americas Region

Milestone Systems

In a room full of AI conversation, Milestone CTO Andy Burnett will make a case you might not expect: the most important bet isn't on the technology.

Drawing on real-world examples across security, smart cities, and critical infrastructure, Andy explores the spectrum of video intelligence from reactive to predictive — and what it actually takes for humans and AI to work together effectively. The result is a keynote that's as much about people as it is about technology, and more honest about both than most.

Speaker

Andy Burnett

CTO

Milestone Systems

The foundation of any intelligent security operation is complete, reliable capture - across every site, every deployment model, and every environment. But capture only works when the experience holding it together is consistent. See how the XProtect App Platform modernizes the core, how App Center delivers continuous innovation without disruption, and how a unified user experience across XProtect, Arcules, and BriefCam removes the operational friction that costs customers time and builds confidence. Add Arcules cloud-native VSaaS for the sites where traditional infrastructure doesn't make sense, and you have a platform that captures everything, everywhere, without fragmentation.

Speakers

Brian Kelly

VP Engineering

Milestone Systems

Dylan Hecklau

Director of Product Management

Milestone Systems

Recording everything is table stakes. The real question is what you do with it. This session shows how Milestone is embedding practical AI across the portfolio - capabilities that solve real problems in real workflows. From AI Search that finds anyone in plain language, to Video Summarization powered by the Hafnia Vision Language Model, to automatic anonymization built directly into the product, to Project Condor's new Linux-based analytics engine this is intelligence your customers will feel, not just see on a spec sheet.

Speakers

Brian Kelly

VP Engineering

Milestone Systems

Edward Mauser

Director and Product Lead Hafnia

Milestone Systems

Justin Lott

National Sales Manager BriefCam

Milestone Systems

When an incident happens, the clock starts ticking. Turning video and digital data into shareable, court-ready evidence shouldn't take hours. In this session, Sam Phillips introduces Milestone's Evidence Manager and shows how teams can collect any type of digital evidence in one place, share it securely, and cut processing time from hours to minutes - so you can move from capture to close with confidence.

Speaker

Sam Phillips

Public Safety Key Account Manager

Milestone Systems

What's coming and when - in practical terms that matter to customers planning upgrades and partners preparing for what clients will ask about in the next twelve months. A clear path for how this audience can submit feedback that gets heard, access early participation opportunities, and directly influence what gets built next.

Speaker

Andy Burnett

CTO

Milestone Systems

Fuel up and connect over lunch while exploring 20+ partner solutions live in the exhibit area. Then step behind the curtain with an exclusive SOC tour of Resorts World Las Vegas — a rare, up-close look at enterprise security in action at one of the most sophisticated venues on the Strip. SOC tours are limited and require sign-up in advance; reach out to your Milestone account manager or visit the registration desk onsite to check available times.

The best solutions are never one-size-fits-all - they are the result of a vendor, an integrator, and a customer working closely together to solve a specific problem in a specific environment. Three customers take the stage for approximately 15 minutes each with a focused, specific story about a real challenge and how they solved it. No lengthy presentations - each spotlight is punchy, grounded, and built around the partnership that made it possible.

Speakers

Kim Middleton

Principal

Cienega High School

John Runnels

Director of Security Systems

Children's Health Dallas

Christopher Gandy

VP – Technology, Unified Command Solutions

Allied Universal Event Services

Facilitator

Julie Stone

Director of Human Experience

Milestone Systems

Detection and alerts were just the opening act. As agentic AI and visual language models take the stage, security operations are shifting from passive monitoring to real-time response. In this session, a Dell Technologies leader in video safety and security unpacks what it actually takes to move beyond the reactive loop - the infrastructure demands, the workflow changes, and the operational mindset shifts required when AI stops flagging events and starts acting on them.

Speaker

Brian St. Onge

Sr. Business Development Manager

Dell Technologies

The room gets the floor. Submit questions live and direct them to the Milestone leadership and product team. No prepared answers, no soft pitches - just an honest conversation about the platform, the roadmap, and where the industry is heading.

Panelists

Andy Burnett

CTO

Milestone Systems

Brian Kelly

VP Engineering

Milestone Systems

Dylan Hecklau

Director of Product Management

Milestone Systems

Edward Mauser

VP Data and AI Systems

Milestone Systems

Moderator

Tim Palmquist

VP, Americas Region

Milestone Systems

A day this full deserves a moment to breathe. Milestone leadership closes Day 1 with a few observations from the day, a thought to carry into the evening, and something worth bringing up over cocktails. Consider it your conversation starter for everything that comes next.

Speaker

Tim Palmquist

VP, Americas Region

Milestone Systems

The doors are open and the night is yours. Join your fellow attendees for cocktails and light appetizers as the MXD exhibit area comes to life. Explore solutions from 20+ Milestone technology partners, pick up conversations started in the sessions, and connect with the people who are shaping the future of video intelligence. This is where the ideas from the day turn into partnerships that move the industry forward.

Day 2 is where vision meets the real world. Tim Palmquist opens the morning by setting the stage for a day built around third-party voices, candid customer stories, and the kind of honest industry conversation that doesn't happen at most vendor events. Welcome to Day 2.

Speaker

Tim Palmquist

VP, Americas Region

Milestone Systems

AI is no longer just a software story - it is a physical one. NVIDIA has identified physical AI as one of the most significant frontiers of the next decade, and video is at the center of it. A new class of visual AI agents is being deployed across the physical world - always-on, always observant, working on a scale no human workforce ever could. These agents don't just watch; they alert, co-pilot, and reason - turning physical environments into intelligent systems that can finally answer the question every operator is asking: if your cameras and devices could tell you anything, what would you want to know? NVIDIA's Adam Scraba unpacks what this shift means for any organization with a physical footprint, and what becomes possible when you stop asking cameras to record and start asking them to act.

Speaker

Adam Scraba

Global Business Development

NVIDIA

A strategic partnership is only as meaningful as what it produces. Andy Burnett and NVIDIA sit down for an unscripted conversation about what their collaboration looks like in practice - what becomes possible when Milestone's platform and NVIDIA's infrastructure work in concert, and where both companies see the biggest opportunities for customers over the next three years.

Speakers

Adam Scraba

Global Business Development

NVIDIA

Andy Burnett

CTO

Milestone Systems

Dubuque, Iowa isn't where most people expect to find a blueprint for urban AI. But that's exactly what it has become. Powered by Hafnia, a purpose-built traffic vision language model, the city has turned its existing camera network into an always-on intelligence layer, analyzing road user trends and safety across its most traveled corridors and giving public works leaders the data they need to manage operations, respond to constituent concerns, and work toward preventing crashes before they happen. The use cases are real, the results are measurable, and the lesson is transferable to any city, campus, or operation ready to put the infrastructure it already has to work.

Speakers

Dave Ness

Civil Engineer III

City of Dubuque

Neal Hawkins

Associate Director

Institute for Transportation, Iowa State University

This candid panel cuts through the noise around AI adoption to focus on what customers are actually experiencing when they move from proof of concept to real-world operation - what is working, where the gaps are, and what the industry still needs to solve before AI delivers on its full promise. A mix of end customers and A+E consultants speaking plainly about what they have learned, the hard way.

Panelists

Dan O'Neill

President & CEO

Advanced Data Risk Management (ADRM)

John O'Connor

Managing Director of Administrative Services, Operations

Harvard Business School

Alexandra Ursulescu

Security Operations and Intel Manager

Norwegian Cruise Line

Moderator

Rodney Bosch

Editor-In-Chief

SecurityInfoWatch

When you're growing through acquisitions, every new location needs to be operational fast — without adding IT complexity or infrastructure overhead. Mission Pet Health runs a fully cloud-based video intelligence platform across a national network of clinics, and the results speak for themselves: faster site onboarding, lower total cost of ownership, and consistent visibility across every location without the burden of on-site servers or dedicated IT resources. This session explores how a distributed, expansion-minded organization uses cloud not just as a technology choice, but as a business advantage.

Speakers

Adam Cruz

Director of Security Operations

Mission Vet Health

Facilitator

Mike Perkins

Director of Sales VSaaS

Milestone Systems

Fuel up and connect over lunch while exploring 20+ partner solutions live in the exhibit area. Then step behind the curtain with an exclusive SOC tour of Resorts World Las Vegas - a rare, up-close look at enterprise security in action at one of the most sophisticated venues on the Strip. SOC tours are limited and require sign-up in advance; reach out to your Milestone account manager or visit the registration desk onsite to check available times.

Public safety environments demand the highest standards of reliability, accuracy, and accountability from video intelligence systems. This practitioner-led conversation brings together law enforcement and public safety leaders to discuss what deploying these systems actually looks like in the field — from real-time crime centers and evidence integrity to chain of custody and the operational realities agencies navigate every day.

Speakers

Chris Henningsen

Real Time Crime Center (RTCC) Manager

Scottsdale Police Department

Kendra Griffee

Forensics Manager

City of Phoenix Police

Bradley Young

Commander

Oxford Police

Moderator

Rhedonda Cox

Analytics Business Manager

Milestone Systems

Las Vegas isn't just an entertainment capital - it's one of the most complex security and operations environments on earth. Millions of visitors. A major international airport. Miles of public infrastructure. And a police department responsible for keeping all of it safe, around the clock. In this session, leaders from Harry Reid International Airport, the Las Vegas Metropolitan Police Department, and Clark County School District pull back the curtain on what it actually takes to run intelligent security at the scale of Vegas — the decisions, the deployments, and the moments where the technology had to work when it mattered most.

Panelists

Paden Weber

Technology Program Manager, Police Detective

Las Vegas Metro Police Department

William Coffey

Airport Senior Manager

Harry Reid International Airport (LAS)

Adam Roberts

Security Systems, Technical Support Manager

Clark County School District

Moderator

Connor Coates

Channel Business Manager

Milestone Systems

The XProtect platform is built to extend - and these three partners are proof of what that looks like in practice. Each one takes the stage for seven focused minutes: one problem they solve, a walkthrough of how they solve it, and a real outcome from the field. No pitches, no fluff. Just a close look at what's possible when innovative technology is built on an open foundation — and what it could mean for your own environment.

Speakers

Jason Crawforth

Founder & CEO

SWEAR

Paul Sun

Founder & President

Vaidio

Cathy Greenlee

Head of Sales and Channels

O-Insights

Every great partnership is built on a clear understanding of what each side brings to the table. To close MXD, Milestone leadership takes the stage for a forward-facing conversation - reflecting on what the next chapter looks like and what it means for the partners, customers, and ecosystem that will help build it. Not a recap. A send-off worth remembering.

Speaker

Tim Palmquist

VP, Americas Region

Milestone Systems

Las Vegas knows how to put on a show - and so do the people who make up the Milestone ecosystem. Join us as we close out MXD USA 2026 with an evening that is equal parts celebration, recognition, and good company. Against the backdrop of the glowing Strip, we raise a glass to the partners and customers who are building the future of video intelligence alongside us - the innovators, the problem solvers, and the ones who show up and deliver every single day. Cocktails, great food, and a few well-earned moments in the spotlight. This is the night we stop talking about the future and celebrate the people already building it.

With Your Hosts

Tim Palmquist

VP, Americas Region

Milestone Systems

Wendy Hoey

Senior Director of Sales, Americas Region

Milestone Systems